TEXT Mining SOFTWARE

How can text mining software take your business to the next level? Find out with KXEN!

Text mining software allows companies to tap into previously undiscovered customer knowledge held in free text form. Plain text - including emails, support line messages, survey results and call centre logs for instance - can contain much valuable information about customers. Now, with KXEN's text mining software, this information can be used to solve churn management, churn retention and other customer lifecycle analytics challenges.

Text mining software guarantees improved accuracy, helping augment the results of business intelligence data mining and predictive analytics initiatives.

Text mining software adds a wealth of valuable new data into data mining processes, revealing new information about customers and significantly increasing the lift of your models and the ROI of your campaigns.

Find out more on KXEN text mining software, KTC by clicking here!

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Customer Quotes

"We've found that statistical models can cut direct-mail volumes by as much as 70 percent while campaign response rates can rise twofold or even threefold. With KXEN... we can concentrate on having the right offer in front of the right customer at the right time."

Mathew Common, Head of CRM Support, Barclays

"KXEN has reduced elapsed time to model creation, start to finish, by approximately 80 percent and reduced model building time from three weeks to one. By using this tool, the churn rate has reduced by a percentage point, and the company has realized the return on investment in the first two months it has been in service."

Cox Communications, DMReview