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Deploy Your Scores

Enterprise-Class Integration, Enterprise-Class Integration

Enterprise-Class Integration

Adding Insight to the Decision

Deploy Enterprise Class Integration'

Because predictive scores often feed into complex business rules and decisioning engines, InfiniteInsight® Scorer’s open interfaces support integration to enterprise applications like your call center or website through Java and PMML. We’re also providing integration into legacy environments like SAS natively and SPSS.

The goal of InfiniteInsight® Scorer is to make sure every action is the next best action across every customer channel.

  • Scoring integration in a variety of formats: SAS, Java, C, PMML, etc.
  • Open API’s to support real-time scoring, data manipulation and model training
  • Integration via JDM-compliant (Java Data Mining) APIs and web services
  • Windows and UNIX in-process and out-process integration APIs
  • Customers are presented with a personalized next best action or offer independent of channel, whether it is the call center, a retail store or the company’s website (Belgacom)
  • Able to offer more products to specific customer through various channels including email, web, inbound and outbound call centers, and at the branch level (Major European bank)
  • Personalize customer interactions across all customer-facing channels, including direct mail, email, mass-market circulars, e-commerce website, Twitter and Facebook (Major hardware retailer)

Our call center had never seen results like that ever before. 

Kunter Kutluay, Head of Retail Credits

Success Stories

CRM Next Best Activity

Learn how to make every interaction the Next Best Action using best-in-class predictive analytics and business rules.