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Infinite Insight to Your Shoppers

Customer Segmentation

It’s Not What You Know, It’s Who You Know

With thousands and even millions of customers, retailers can gain considerable insight to their business through effective customer segmentation. InfiniteInsight™ Modeler has automated the entire segmentation process to help identify customers with similar characteristics and behaviors, in minutes.

Through proper customer segmentation, you can drive huge boosts in your marketing results. Who are your most frequent, most profitable customers?  Who are your seasonal shoppers that may need that extra push before spring cleaning or school shopping to drive them into your store year after year?  It’s not just what you know, it’s who you know and how you use it!  

  • Identified 7 major customer segments across thousands of stores (Major U.S. hardware retailer)
  • Using 2,000 variables, including a wide spectrum of purchase, demographic, geographic and third partly overlay variables to do merchandise and demographic-based clustering (Major U.S. retailer)

 

Frédéric Dufau-Joël

InfiniteInsight™ lets us dig deep, fast. 

Frédéric Dufau-Joël, CIO

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