
InfiniteInsight® delivers real insight. ![]()
Neil Pollitt
Customer Insight Manager
InfiniteInsight® Proves Its Worth at Co-operative Financial Services
Challenge
- Co-operative Financial Services, with over 6 million customers, used a few models in the past and they were built and maintained by third parties.
- It was a very time-consuming, labor intensive, and hard to document process. And because it wasn’t economical to keep building new models, they very quickly got out of date.
Solution
- InfiniteInsight® put in place to help inform marketing.
Results
- One of the first models built by the customer insight team using InfiniteInsight® led to a significant increase in actual campaign performance yet required much less time to build and apply than previous models.
- InfiniteInsight® delivers real insight, drawing out key variables very quickly in a way the business can understand.
- InfiniteInsight® provides ease and speed to the customer insight team.
- InfiniteInsight® allows people who couldn’t otherwise build model get results, generate value and impact the business.

