Insight to Your Customers
Personalize Your Customer Relationships
KXEN’s Cloud Prediction™ platform delivers the power of predictive analytics to the Salesforce community, allowing organizations to gain customer insight by leveraging all the rich CRM data and social profile data residing in salesforce.com.
Cloud Prediction™ apps like Predictive Lead Scoring™, Predictive Offers™ and Predictive Retention™ are available today on salesforce.com’s AppExchange, the world’s most popular cloud marketplace for social apps for business. With just a few clicks, your organization can have predictive insight powered by the same sophisticated predictive engine used by some of the world’s largest banks, telecommunications providers, retailers and e-businesses.
- Available now: Predictive Lead Scoring™, Predictive Offers™ and Predictive Retention™
- Packaged with your existing salesforce.com apps like salesforce.com’s Sales Cloud and Service Cloud
- Custom offer models for every org’s unique data
- Continuous self-learning
- Analyzes native and custom fields
- Aggregates transactional and behavioral data from sibling and children objects
- Automated binning of data and processing of missing values, outliers, etc.
- Out-of-the-box dashboards and reports to communicate model characteristics and findings
- Brain-dead easy administration
Mike Rosenbaum, SVP, AppExchange and Force.com Operations
“InfiniteInsight® has helped us decrease churn by as much as 12% annually in some customer segments.”
“Being able to build models rapidly leads to better and more actionable solutions.”
“In our first year using InfiniteInsight® we realized a 300% uplift in targeting accuracy.”
“We believe that KXEN can allow us to take customer engagement to a whole new level.”
“Enabling marketers to self-service their predictive analytic needs is the holy grail in eliminating the gap for insight.”